EatLog
Delete your EatLog account
You can delete your EatLog account and your data here, without opening the app.
To delete in the app
In the EatLog app, open the Profile tab, tap Delete Account at the bottom of the page and confirm.
If you signed in with Apple and chose Hide My Email, or you use a guest account, you can delete your account only in the app.
Your subscription is not cancelled automatically
If you have an active subscription, deleting your account does not cancel it and you will keep being charged. To avoid being charged, cancel your subscription first:
What is deleted
- Your account and sign-in details
- Your profile, goals and food preferences
- Your meal logs and food photos
- Your weight, exercise and daily intake logs
- Your diet plans
- Error reports you sent from the app and your consent records
Deletion happens as soon as you confirm; your food photos are deleted shortly after. A deleted account cannot be restored.
What is kept
- Subscription and payment records are kept for the period required by tax and accounting law. These records are also held by Google Play, the App Store and our payment provider RevenueCat, and may include your email address.
- Support correspondence emails with [email protected] and messages sent through the contact form on our website are kept separately from your account and deleted 2 years after the last message. You can ask for them to be deleted earlier at [email protected].
- Photo analysis quality logs are unlinked from your account and deleted after 180 days at the latest.
- App usage analytics (PostHog) are not deleted with your account. You can ask for them to be deleted at [email protected].
For details, see our Privacy Policy.
Need help? support@eatlog.app Türkçe